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Local-LLM Email Triage Agent
Local-LLM Email Triage Agent
2026
Python Developer

Local-LLM Email Triage Agent

Agent that sorts incoming email into 8 semantic categories with an LLM running locally (Ollama + llama3.1), orchestrated by self-hosted n8n on Docker Compose. Prompt, categories and thresholds live in versioned YAML, and no content is sent to third-party APIs.

Key Features

  • 0.6 confidence threshold with a manual review route: below it, the email goes to a review queue instead of getting a guessed label.

  • Prompt, category descriptions and thresholds kept in versioned configuration, outside the execution flow: changing behavior doesn't require editing the workflow.

  • Python watchdog triggered by a systemd timer, outside the container, that queries the execution database and alerts when there's no activity within the expected window.

Technical Challenges

  • Diagnosing a silent failure: the model returned labels outside the expected set without raising any error. I traced the cause to the context window and measured accuracy on a batch of real emails before and after the fix.

  • Making sure an outage can't go unnoticed: a credential expired silently and triage stopped for 38 days without anyone noticing — which led to the out-of-container watchdog.

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Local-LLM Email Triage Agent | Claudinei Alves